How soon can I receive my products?
We work very hard to get your products to you as soon as we can, but due to the customized nature of each necklace, please allow for up to 2 weeks for shipping and processing.
How do I create a charm necklace?
It's easy! Visit our Charm Bar or website, select your favorite charms and chain, and our team will assemble your necklace. You can mix and match to create a look that's uniquely yours.
What types of charms do you offer?
We offer a wide range of charms including initials, birthstones, symbols, and more. Our collection is constantly updated, so you'll always find something new and exciting.
Are the charms and chains made from quality materials?
Yes, most our charms and chains are made from high-quality materials. We offer options in gold filled, gold-plated, and a SMALL amount of brass charms.
How much does it cost to create a charm necklace?
Prices vary depending on the charms and chain you choose.
How many charms are recommended on eachnecklace?
Typically, an odd number of charms is recommended. With the largest charm falling in the middle.
How do I schedule a pop up at my business or a private event?
If you’re interested in scheduling a pop up, please reach out to us via socials @luxelinksmichigan on instagram or email luxe.links.fenton@gmail.com to get on the schedule.
Do you offer gift options?
Yes, our charm necklaces make perfect gifts! It’s so special making your loved one a necklace based on the things they love.
What is your return/refund policy?
We do not accept returns or offer
refunds for customized charm necklaces. Please ensure you are happy with your selections before finalizing your purchase.
Where can I find the Charm Bar?
Our Charm Bar pops up at various
locations and events. Follow us on social media to stay updated on our next appearance! Instagram & TikTok: @luxelinksmichigan
How can I contact you for more information?
Feel free to reach out to us via email at luxe.links.fenton@gmail.com or through our social media channels. We’re here to help with any questions you
may have!